Terms and Conditions
Terms and Conditions
These terms and conditions were last updated on 1/12/2017.
Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. “We” or “Our” means meatbox.ae. “You” or “your”
means the person accessing, using or ordering from our website over the Internet.
1. Prices, description, and availability of goods
Prices are subject to change without notice and all goods are sold subject to availability. Where goods are temporarily out of stock we will contact you so that you may choose between a refund on the item, having it shipped when it is back in stock or selecting an alternative product. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Colour and texture may vary slightly from those shown on the website due to natural variations or the limitations of internet technology. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.
Value Added Tax (VAT) to be calculated and applied as per the UAE governing laws.
3. Payment methods
All our prices are in United Arab Emirates Dirhams (AED) and we currently only accept cash on delivery in AED.
4. Delivery arrangements
Your shopping basket displays the goods you have purchased and you get to choose the available delivery date/time/details. We will notify you if your goods are not able to be dispatched within this timescale for any reason. The costs for delivery are shown depending on order details. Any delivery times quoted are estimates, based on availability and normal delivery time.
5. Cancellations / returns
We want you to be satisfied every time you shop with us. If for any reason you are unhappy with the goods purchased you may cancel your order and we will issue a credit or exchange the product, which is entirely at our discretion.
Should you have a complaint with the service or product we provide please contact us by e-mail: firstname.lastname@example.org. We aim to: Acknowledge complaints within 5 working days Advise you how long it will take to resolve the complaint Keep you informed throughout the process
9. Trademarks and copyright
All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of meatbox.ae. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.
Security is one of our highest priorities and we take every precaution to protect your personal information both online and offline. Information requested when registering or ordering goods (including your credit/debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep your personal information strictly confidential you should keep your password secret.
11. Privacy Statement
This privacy statement applies solely to information collected through this website.
Information Collection and Use
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We will not sell, share, or rent this information to others other than as disclosed in this statement. During the registration or ordering process, we collect some or all of the following information:
Your name and address
Your contact telephone numbers (to enable us to contact you in the event of a query)
Your e-mail address
For credit / debit card purchases your card details
We will confirm your personal details on our acknowledgment of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by e-mailing email@example.com. By registering or ordering through our website you consent to the collection and processing of your personal details by us.
A Cookie is a piece of data containing information about the user which may be stored on the user's hard drive. We use persistent Cookies which are stored on your computer to remember who you are and to enable your shopping basket contents to be stored until your next visit. You do not have to have persistent Cookies enabled to use the site.
We use temporary 'Per session' Cookies for tracking your searches, shopping basket items and checkout details. If you have your per session cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.
We use IP addresses to analyze trends, administer the website, track user's movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information.
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
Links to / from 3rd party websites
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
The company reserve the right to offer conditions on refunds for products based on quality reasons. We may ask you to provide evidence of any quality issue and could make arrangements for such products to be collected and returned to us. Failure to provide evidence, or to make the product available for collection, could compromise your ability to receive a refund. All refunds are at the company's discretion.
13. Notification of Changes
13. Notification of Changes
The contract will be governed by the UAE laws and you agree to submit to the jurisdiction of the Dubai courts. These terms and conditions do not affect your statutory rights as a consumer.